Below is a quick list of contacts for the various parts of the NYSHIP plan.
For specific questions about coverage:
NYSHIP at (877) 769-7447
For general information about NYSHIP coverage and eligibility:
Scott Voorhees, NYSHIP Coordinator, Student Affairs Office, (212) 817-7400 or svoorhees@gc.cuny.edu
For general inquiries about NYSHIP coverage, eligibility and costs:
healthinsuranceinfo@gc.cuny.edu or (212) 794 – 5342
For benefit information you may contact the insurance carriers at the numbers listed on the cover of the Student Employee Health Plan (SEHP) Benefit Summary.
Hospital Benefits Program
Empire BlueCross BlueShield
New York State Service Center
P.O. Box 1407, Church Street Station, New York, NY 10008-1407
Medical/Surgical Benefits Program
UnitedHealthcare
P.O. Box 1600, Kingston, NY 12402-1600
Mental Health and Substance Abuse Program
OptumHealth Behavioral Solutions
P.O. Box 5190, Kingston, NY 12402-5190
Prescription Drug Program
The Empire Plan Prescription Drug Program
P.O. Box 5900, Kingston, NY 12402-5900
Dental Care Plan
GHI, NYS Dental Service
P.O. Box 12365, Albany, NY 12212-2365
Vision Care Plan
EyeMed Vision Care
4000 Luxottica Place,Mason, OH 45040-7111
Teletypewriter (TTY) numbers for callers who use a TTY because
of a hearing or speech disability.
Empire BlueCross BlueShield – TTY Only (800) 241-6894
UnitedHealthcare – TTY Only (888) 697-9054
OptumHealth – TTY Only (800) 855-2881
The Empire Plan Prescription Drug Program – TTY Only (800) 759-1089
