Below is a quick list of contacts for the various parts of the NYSHIP plan.

For specific questions about coverage:
NYSHIP at (877) 769-7447

For general information about NYSHIP coverage and eligibility:
Scott Voorhees, NYSHIP Coordinator, Student Affairs Office, (212) 817-7400 or

For general inquiries about NYSHIP coverage, eligibility and costs: or (212) 794 – 5342

For benefit information you may contact the insurance carriers at the numbers listed on the cover of the Student Employee Health Plan (SEHP) Benefit Summary.

Hospital Benefits Program
Empire BlueCross BlueShield
New York State Service Center
P.O. Box 1407, Church Street Station, New York, NY 10008-1407

Medical/Surgical Benefits Program
P.O. Box 1600, Kingston, NY 12402-1600

Mental Health and Substance Abuse Program
OptumHealth Behavioral Solutions
P.O. Box 5190, Kingston, NY 12402-5190

Prescription Drug Program
The Empire Plan Prescription Drug Program
P.O. Box 5900, Kingston, NY 12402-5900

Dental Care Plan
GHI, NYS Dental Service
P.O. Box 12365, Albany, NY 12212-2365

Vision Care Plan
EyeMed Vision Care
4000 Luxottica Place,Mason, OH 45040-7111

Teletypewriter (TTY) numbers for callers who use a TTY because
of a hearing or speech disability.
Empire BlueCross BlueShield – TTY Only (800) 241-6894
UnitedHealthcare – TTY Only (888) 697-9054
OptumHealth – TTY Only (800) 855-2881
The Empire Plan Prescription Drug Program – TTY Only (800) 759-1089